Privacy Policy

Effective Date: 3/7/2025

IAM Global Inc. ("Company," "we," "us," or "our") is committed to protecting your personal data in compliance with global privacy laws, including:

• General Data Protection Regulation (GDPR) – European Union (EU)
• UK General Data Protection Regulation (UK GDPR) – United Kingdom (UK)
• Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
• California Consumer Privacy Act (CCPA) – United States
• RingCentral’s Text Policy and The Campaign Registry (TCR) SMS Compliance

This Privacy Policy explains how we collect, use, disclose, and protect your personal data, including your rights under these regulations, your ability to opt-in and opt-out of SMS communications, and how we lawfully process your data.

We may collect and process the following types of personal data:

• Personal Information: Name, phone number, email address, postal address, and other contact details you provide when using our services or filling out forms.
• SMS Consent Data: Your opt-in and opt-out preferences for text messaging.
• Website Usage Data: IP addresses, cookies, device type, and browser information to analyze user interactions with our website.

We collect data based on legitimate business interests, contract performance, legal obligations, and your explicit consent (where required by law).

We process your personal data for the following purposes:

• To provide and manage our services, including SMS communications.
• To send marketing communications, updates, and service notifications (only with explicit consent).
• To ensure compliance with legal obligations, including privacy laws in the EU, UK, Canada, and the US.
• To improve our website, customer service, and overall user experience.

We do not use your personal data for automated decision-making or profiling without your explicit consent.

IAM Global Inc. complies with RingCentral’s Text Policy, The Campaign Registry (TCR) requirements, and global privacy laws for SMS messaging.

• We do not share or sell phone numbers collected for SMS purposes to third parties or affiliates for marketing.
   
• Users must actively opt-in to receive SMS messages through an explicit consent mechanism.
   
• Our intake forms include an opt-in checkbox, with the following consent statement:
  "By checking this box, I agree to receive text messages about [Message Type] from IAM Global Inc. at the phone number provided above. SMS frequency may vary. Data rates may apply. Text HELP to [Company Phone Number] for assistance. Reply STOP to opt out of receiving SMS messages from IAM Global Inc. You will receive no further SMS communication. You can find more information here: [Privacy Policy URL] and [Terms of Service URL]."
   

• You may opt-out at any time by replying STOP to any text message.
• Once opted out, you will no longer receive SMS messages from us.
• You can also contact us at [Insert Contact Email] for assistance.

Under the General Data Protection Regulation (GDPR) and UK GDPR, we rely on the following legal bases for processing your personal data:

• Consent: When you explicitly opt-in to receive SMS or marketing communications.
• Contractual Necessity: When processing is necessary to provide you with our services.
• Legal Obligation: When required to comply with legal and regulatory requirements.
• Legitimate Interests: When processing is necessary for business operations, provided it does not override your fundamental rights.

As a resident of the EU or UK, you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal requirements.
• Right to Restriction of Processing: Request that we limit how we process your data.
• Right to Data Portability: Request to transfer your data to another service provider.
• Right to Object: Object to data processing, including marketing communications.
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.

To exercise any of these rights, please contact us at privacy@iamglobalinc.org

If you believe your data is being misused, you may file a complaint with the relevant EU Data Protection Authority (DPA) or the UK Information Commissioner’s Office (ICO).

Under PIPEDA, Canadian users have the right to:

• Know how their personal data is collected, used, and disclosed.
• Access and correct personal information held by IAM Global Inc.
• Withdraw consent for marketing communications, including SMS messages.
• File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if their rights are violated.

To request access, corrections, or deletion of your data, contact [Insert Contact Email].

IAM Global Inc. does not sell or rent your personal data. We only share your data in the following circumstances:

• With service providers (e.g., SMS platform providers like RingCentral) under strict data processing agreements.
• If required by law to comply with court orders, government investigations, or legal obligations.
• With third parties in the event of a business transfer, such as a merger or acquisition (you will be notified before any such transfer).

We take appropriate technical and organizational security measures to protect your data, including encryption, secure data storage, and access controls.

For users in the European Economic Area (EEA), UK, and Canada, if we transfer your personal data outside your jurisdiction, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• UK International Data Transfer Agreement (IDTA).
• Other legally recognized transfer mechanisms ensuring compliance with applicable data protection laws.

IAM Global Inc. uses cookies and tracking technologies to enhance your browsing experience. Users in the EU, UK, and Canada will be provided with a cookie consent banner, allowing them to manage their cookie preferences in compliance with GDPR, UK GDPR, and PIPEDA.

You can manage or revoke cookie preferences via your browser settings.

IAM Global Inc. reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: info@iamglobalinc.org
📞 Phone: 8766279481
🌐 Website: www.iamglobalinc.org

For GDPR-related concerns, you may contact our Data Protection Officer (DPO) at DPO@iamglobalinc.org

If you are an EU, UK, or Canada resident, you have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe your rights have been violated.